Resources, Links, Ideas & Articles on Exhibition Shopfitting Retail Display Systems - In and Beyond Malaysia, Asia
Buy From A Reliable Retail Display Company
Dec 26th , 2009
If you have never directly dealt with purchasing something like a retail display rack or shelves for your retail outlet, you will never know the frustration of dealing with a company with less-than-desirable response time and enthusiasm. The company needs to be as enthusiastic about making the sale as with providing your after-sale service. Here are a couple of sound advice to get you going.
You need help. Let's assume you needed help with setting up the retail display rack because the staff who initially purchased it is no long working at your company. So, you give the retail display company a call. A sales assistant or a representative should be at hand to help you learn more about using the product and not a lot of companies are willing to pay heed to your needs.
Replacement parts. One of the most overlooked aspects of selecting the right retail display company is whether they provide replacement parts. Some display racks like the wall-mounted types comes with accessories. The retail display company should provide them or at least have similar types of accessories readily-available.
Experience says it all. Newly formed companies may not have the industry know-how on how to treat all customers, be it big or small, equally. Preferential treatment are often given to customers who are willing to give a big sale, smaller sales are regarded to be secondary. Any large company, be it a retail display company or otherwise, knows that equal treatment is essential to the customer's buying experience and it could be detrimental to the company's image if word gets out....and never doubt the power of word of mouth.
Quality products with long lifespan. It is easy to fool a customer into buying a product based on the pricing. The cheaper it is, the faster it sells. But display racks and shelves are long lasting items that you want to keep using over an extended period of time. Quality is just as important as the pricing. Think about it deep and hard before committing.
With that, we hope you are in the better position to decide which company to go with.
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For ideas and uniquely different yet affordable exhibition systems , visit Formedge's website at http://www.formedge.com.my. Formedge is a leading exhibition and shopfitting display system provider who is front forerunners in the exhibition systems industry. It's a name that you can trust...
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