Resources, Links, Ideas & Articles on Exhibition Shopfitting Retail Display Systems - In and Beyond Malaysia, Asia
Defining A Reliable Shopfitting Supply Company
May 31st, 2010
How do you know when to stick to a shopfitting supply company and when to hunt for a new one? That is an easy one.
Balance of price and quality. First of all, you need a good line of products sourced from reliable sources. There is nothing like providing high quality products at affordable prices. However, the balance between price and quality is a hard one to work out. For example, there are a huge number of shopfitting supply companies out there that promises you the best line of products at the lowest prices and yet, the shopfitting supply simply falls apart within months of use. It is common. And then you have the other companies that sell very good imported shopfitting supply stuff at pocket-busting prices. Hence, the secret is to spend some time researching for a company that brings in good products without too much of a damage to the budget.
Good service above all else. The shopfitting supply company could have the best products and the best prices you have ever seen and yet, if they have terrible customer service, the turn off might compel you to bring your money elsewhere, don't you think? Hence, if the company valued your sale and sincerity, the company must first train its representatives on how to provide good, attentive service as well.
A good look and feel helps seal the deal. When it comes to buying shopfitting supply in Malaysia or any other place in the world, nothing beats being able to see it, touch it, feel it, test it before agreeing to buy it. It's simple. Something can look really awesome in a website or blog but when it comes to really performing, it falls short of what it claims in the website. However, if there is absolutely no other choice, at the very least, make sure that they have a good return and replacement term on the website. However, if the primary method of sale for the company is through its website, it SHOULD have a very good return and replacement policy, remember to check them out.
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